Returns & Exchanges
At RiseWell, we want you to feel confident in every piece you wear, which is why we offer a 30-day hassle-free return and exchange period for all unworn items with original tags. Our goal is to ensure your wardrobe reflects your style perfectly, providing a seamless process for any adjustments needed.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, a prepaid shipping label will be generated and sent to your email for easy printing.
- 3.Pack and Ship
Securely place the items in their original packaging, attach the prepaid label to the outside of the box, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
After our quality control team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.