Frequently Asked Questions

Everything you need to know about your RiseWell experience.

How do I determine the right size for me?

We provide a comprehensive size guide on every product page. If you are between sizes, we generally recommend sizing up for a more relaxed fit or sizing down for a tailored look.

What is your return and exchange policy?

We offer a 30-day return window for all unworn items with original tags attached. Returns are processed within 5-7 business days of receiving the item at our warehouse.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but usually range from 7-14 business days.

Are your materials sustainably sourced?

Yes, RiseWell is committed to ethical fashion. We prioritize organic cotton, recycled polyesters, and eco-friendly dyes to minimize our environmental footprint.

Can I track my order in real-time?

Once your order ships, you will receive an email with a tracking link and number. You can also track your package directly through the 'Order History' section of your account.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.